At Soha Peptides, we aim to process and ship orders promptly while ensuring that products are packaged securely.

1. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Times

Estimated delivery times depend on the destination and shipping method selected at checkout.

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to the carrier, weather, holidays, customs, or other circumstances outside our control.

3. Shipping Costs

Available shipping methods and applicable shipping fees will be displayed at checkout before you complete your purchase.

4. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, when available.

Tracking information may take some time to become active after the shipment has been handed over to the carrier.

5. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.

6. Lost or Damaged Packages

If your package appears to be damaged upon delivery, please contact us as soon as possible and provide your order number and relevant photos.

For packages that are marked as delivered but cannot be located, please contact the shipping carrier first. You may also contact us at admin@sohapeptides.com, and we will assist where possible.

7. International Shipping

For international orders, delivery times may vary due to customs processing and local regulations. Customers are responsible for any applicable customs duties, taxes, or import fees unless otherwise stated at checkout.

8. Contact Us

If you have any questions regarding shipping or your order, please contact:

Soha Peptides
Email: admin@sohapeptides.com

Shipping times, costs, and available destinations may vary depending on the shipping options configured for your store.