Soha Peptides is committed to providing a reliable, secure, and efficient shipping process while maintaining the quality and integrity of our research materials. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered. By placing an order through our website, you agree to the terms outlined below.

Soha Peptides supplies products strictly for legitimate laboratory and research purposes only. Our products are not intended for human consumption and are available exclusively for appropriate research and laboratory use. We are committed to maintaining high standards of quality, handling, documentation, and product consistency throughout the order fulfillment process.

Order Processing

Orders are processed within our standard handling timeframe after payment has been successfully confirmed.

Processing times may vary depending on:

• Order volume
• Product availability
• Payment verification
• Order verification requirements

Orders are generally processed on business days only and may exclude weekends and public holidays.

Once an order has been processed and prepared for shipment, it is transferred to the selected shipping carrier. After this stage, modifications or cancellations may no longer be possible.

Shipping Methods and Delivery Times

Soha Peptides may offer standard and expedited shipping options where available.

Estimated delivery times may be provided during checkout; however, these timeframes are estimates and are not guaranteed. Delivery times may vary depending on the delivery location, carrier performance, weather conditions, customs procedures, and other logistical circumstances.

While we make every reasonable effort to ensure orders are dispatched and delivered efficiently, Soha Peptides is not responsible for delays caused by shipping carriers or circumstances outside our reasonable control.

Shipping Accuracy and Customer Responsibility

Customers are responsible for providing accurate, complete, and up-to-date shipping information when placing an order.

Incorrect or incomplete addresses may result in:

• Shipping delays
• Failed delivery attempts
• Returned packages
• Additional shipping charges

In such circumstances, refunds or replacements may not be available.

Customers are also responsible for ensuring that products ordered from Soha Peptides may legally be received and used for their intended research purposes in their location. It is the customer’s responsibility to understand and comply with applicable local laws and regulations before placing an order.

Tracking and Shipping Confirmation

Once your order has been dispatched, a shipping confirmation may be provided along with available tracking information.

Tracking updates are managed by the shipping carrier and may take some time to appear or update accurately within the carrier’s tracking system.

If you do not receive tracking information within the expected processing timeframe, please contact us and we will assist where possible.

Lost, Delayed, or Stolen Packages

Soha Peptides is not responsible for packages that are delayed, lost, or stolen after the shipping carrier has confirmed successful delivery.

If a shipment is confirmed as lost while in transit, we will work with the relevant shipping carrier to investigate the issue and determine an appropriate resolution based on the outcome of the investigation.

For higher-value orders, customers are encouraged to ensure that a secure and appropriate delivery location is available when the package is expected to arrive.

International Shipping

International orders may be subject to additional customs procedures, import duties, taxes, restrictions, or other regulatory requirements.

Any customs duties, taxes, or fees imposed by the destination country are generally the responsibility of the customer.

Soha Peptides is not responsible for delays caused by customs clearance or for packages that are held, rejected, returned, or otherwise affected by local authorities or import restrictions.

Customers are responsible for confirming compliance with applicable laws and regulations in their destination country before placing an international order.

Product Integrity

All products are packaged with appropriate care to help maintain their integrity during transit.

Due to the specialized nature of research materials, any visible damage, packaging concerns, or issues with an order should be reported to Soha Peptides within 48 hours of delivery.

Returns are generally not accepted once products have been shipped, except where a verified issue, damage, or fulfillment error is covered under our applicable Returns & Refunds Policy.

Policy Updates

Soha Peptides reserves the right to update or modify this Shipping & Delivery Policy periodically to reflect operational changes, legal requirements, or regulatory developments.

Continued use of our website and services after any updates have been published constitutes acceptance of the revised policy.

Contact Information

For shipping-related questions, order assistance, or delivery inquiries, please contact Soha Peptides at:

Email: info@sohapeptides.com

Soha Peptides remains committed to providing a professional, secure, and reliable fulfillment experience while maintaining the standards expected for specialized research materials.